It can be extremely frustrating when your laptop speakers suddenly stop working. Imagine watching a movie halfway and suddenly the audio stops in the middle of a climax. This problem can be caused by a driver issue, sometimes it’s just Windows being difficult, other times it may be because of some hardware issue, so on and so forth.
If you think you can solve the issue just by simply connecting external speakers or headphones to your laptop, think again. Trying to fix the problem by connecting external audio sources could end up causing even more internal audio problems for your laptop.
In this article, we will be addressing the different reasons why your audio system on your laptop is not working and ways you can try to fix your laptop speakers. If you’re still facing an issue after trying out our suggestions, let us know what you think and what your problem is and we’ll do our best to help you out.
Checking Your Volume Controls
This may sound like a rather obvious solution, however, you will be surprised at how simple the solution may be at times. Often checking your volume controls may be overlooked when trying to solve something you assume is a complex problem.
Check the volume controls of your laptop as well as the volume controls on any connected external speakers if you’re using them. It is quite common for people to accidentally press the “Mute” button on their laptop’s keyboard which then confuses them as to why their laptop speakers aren’t working without any sound.
Despite the purpose of having short keys for muting your laptop speakers being made out of convenience, many individuals find it to be rather troublesome and annoying as the feature is hardly ever consciously used. The end result is a bunch of accidental mutes which causes frustration and confusion as people sometimes just don’t know what the problem is.
To check your volume controls in Windows, all you have to do is click on the sound icon at the bottom right of your taskbar. Make sure that there is no red circle with a white cross going through it as this identifies that the speakers are muted thus no sound is produced.
If the sound icon is not showing a red circle with a white cross going through it, go ahead and make sure that the sound volume bar is at a decent level without being too low. We generally recommend a sound volume bar level of at least halfway through.
When it comes to your external speakers, make sure the dials managing the volume of the speakers are turned up. For example, if the dials on the speaker are turned down and the laptop volume bar is turned up high, you still won’t be able to hear any sound being released from your laptop.
You should also ensure that the external speakers are plugged into the power socket (should there be any). Check that the connections of the external speakers are secure both at the power socket end as well as the laptop port.
Check the Volume Level in Your Application
The next simple step you should do is to check the volume level in the program that you are running and that it is not muted. The majority of programs have their own sound control bar such as Windows Media Player and iTunes.
Make sure that the volume is turned up in case it’s accidentally muted hence not delivering any sound. Similar to how you can mute the sound of a YouTube video and the sound won’t play on your laptop, muting the sound of a program you’re running will also restrict sound from playing on your laptop.
Restarting Your Laptop
With a Windows OS, you never know what the reason for the sound issue is. As such, it can always help to restart your laptop to see if that resolves the problem.
Most the time, a simple restart is exactly what your laptop needs to fix its audio drive especially if your laptop has been left running for a long time.
Checking Your Sound Drivers
Basics aside, let’s get onto the real tech stuff. If you’ve checked all of the above and your settings are all fine but the audio problem persists, the issue is definitely deeper than face value. You’ll want to check your sound drivers.
To do this go to the Start menu and type in “device” in the search bar. Click on “Device Manager”, followed by “Sound, Video and Game Controllers”.
You need to make sure that there are no yellow or red exclamation marks next to your sound devices. If any are present, you’re probably missing a sound card driver. If there are none present, it is still advised that you update your sound card driver.
Before you do this, find out what manufacture and model your laptop’s sound card driver is. This can be found in the Device Manager. Go to your laptop brand’s website and download their latest sound card drivers for your Windows version.
Using Microsoft FixIt Troubleshooters
If you’re still scratching your head trying to fix the problem, try downloading the Microsoft FixIt Troubleshooters for sound. For the hardware and devices troubleshooter, click here.
We recommend that you use the sound troubleshooter before using the hardware and devices troubleshooter. In most instances, this should fix all types of common sound problems you may be facing especially if the issue is simple.
Updating Your BIOS
Some laptops may face an issue where the need to update your BIOS is required to fix any audio issues your laptop is having. Problems like this occur when you upgrade your laptop’s version of Windows or if you downloaded any updates that may have interfered with the sound card.
To do this, you simply have to go to your laptop’s manufacturer’s website and download their latest BIOS for your laptop’s make and model.
Uninstalling Your Sound Device and Reinstalling It
If the problem still persists, you can try to reset the sound device by uninstalling and reinstalling it.
To do this, go to the Device Manager (as explained above), and right click on the “High Definition Audio Device” followed by “Uninstall”.
Restart your laptop. Once it boots up, the sound device will be automatically reinstalled. Hopefully this solves your laptop speaker issues and you’ll have your sound back again.